Refunds, cancellation & account credit

SLIC ADZ Refund, Cancellation & Account Credit Policy Effective date: September 23, 2026 Version: slic-adz-v1-legal-2026-09-23 1. Month-to-Month cancellation You may request cancellation through the in-app cancellation flow. Cancellation generally stops the next renewal, and service continues through the current paid period unless the interface expressly states otherwise. 2. Commitments 6-month and 12-month commitments are minimum commitments. Monthly billing during a commitment does not convert the agreement into a cancel-anytime month-to-month arrangement. After completing the minimum commitment, continued service is month-to-month unless a new fixed commitment is affirmatively selected. 3. Early cancellation If you voluntarily end a discounted commitment early, discount reconciliation may apply as disclosed at purchase and in the Advertiser Terms. The cancellation interface shows any potential amount or review requirement before final confirmation. No early-cancellation charge or discount reconciliation will apply unless it was disclosed to you before purchase and authorized as part of your booking. 4. Pay-in-Full Amounts paid for a prepaid commitment generally cover the selected committed service period. Early voluntary termination does not automatically create a pro-rata refund unless required by law, the checkout terms provide otherwise, or Slic approves a refund due to circumstances such as non-delivery. 5. Creative rejection Creative rejection alone does not ordinarily create a refund if you have a reasonable opportunity to submit compliant replacement creative. If no compliant campaign can reasonably be run and Slic terminates the booking, Slic determines appropriate credit or refund based on undelivered service. 6. Delivery shortfall Slic reviews material shortfalls. Possible remedies include make-good delivery, account credit, partial refund, or full refund where appropriate. Reporting pages do not automatically promise compensation. 7. Account credit Credits may be automatically applied where the platform supports it. Available balance and transaction history are shown in-account. Credits generally are not redeemable for cash except when Slic approves a cash refund or law requires it. 8. Duplicate or erroneous charges Contact Slic promptly. Valid duplicate or erroneous charges should be corrected or refunded. 9. Chargebacks Please contact Support first when possible so Slic can investigate billing concerns. This policy does not add punitive chargeback penalties. 10. Contact Contact Slic through in-app Support or email info.slicadz@gmail.com.